Seats purchased by any library are non-refundable.

No recordings of sessions will be made available to registrants, and participants are prohibited from making individual audio, visual, or other recordings of any kind.

The OLS prohibits participants from sharing access links, eLearning materials, and participants acknowledge that they will respect and protect the intellectual property and ownership rights of CAMH information.

Payment must be received in full via invoicing (one-year licence) or through LearnHQ (individual licence) prior to confirmation of registration.

Registration for this program is the responsibility of the CEO or designate of each library system.

Attendance and assignment of each organizations’ seats is at the discretion of their CEO or designate and must be confirmed and coordinated with the OLS for admittance to each course session.

The OLS requires that any updates, changes, additions, or subtractions to licenses or seats are communicated as soon as possible to ensure accuracy of records and authorized access to the sessions and materials.

Once library registration requests are received, the OLS will contact the library and confirm attendee lists as necessary via LEARN HQ. Participating libraries will be required to supply on demand of the OLS the name, title, and email of each registrant for administrative purposes of the program.