ILL Mediation


Interlibrary Loan mediation services for Non-VDX Ontario public libraries

If a library is not lending and has a modest demand for borrowing interlibrary loan items (e.g. 15-25 requests per month), it is more efficient to submit requests to the OLS ILL Unit for mediation services. 

Contact our Helpdesk to arrange mediation services for your library. It is quick and easy to learn how to use the system.


Interlibrary Loan mediation services for other Provinces/Institutions

For libraries without an ILL management system. This service is intended for libraries that are not part of the Ontario Public Library consortium, to request material on behalf of their patrons. Requests from individuals will be neither filled nor acknowledged.

  1. Please verify that the item is held at an Ontario PL location. Search Ontario PL catalogues Click on Search to begin, change Search Profiles as necessary if item not found.
  2. Fill in the above form as prompted. Your request will be searched again to verify and find all possible public library locations in Ontario, unless you choose to provide a specific location.
  3. Your request will be mediated by Southern Ontario Library Service ILL staff. If a Non-Supply status is determined you will receive an email notification.
  4. Please wait 3-4 weeks before sending inquiries. If you need to cancel, renew or inquire please send request details in an email to: